Terms and Conditions
These terms explain how SafetyAid & Co. provides assessment-guided assistive technology, accessibility solutions, configuration support, and related guidance.
The public assessment prepares a local browser draft until the user deliberately selects Submit to SafetyAid and provides the required consent. Submission creates an SA Case Reference and sends the intake details for review; it does not create a recommendation, quotation, approval or order.
Assessment-Guided Services
SafetyAid & Co. provides assessment-guided assistive technology and accessibility solutions. Product suitability depends on evaluation, user condition, measurements, environment, caregiver support, and final fitting requirements.
Informational Guidance
Website content, WhatsApp guidance, measurement charts, and product information are provided for general understanding and are not a medical diagnosis, treatment plan, or replacement for professional clinical advice.
Customer Responsibility
Customers should provide accurate information, measurements, photos, videos, and safety concerns where requested. Incorrect or incomplete information may affect product suitability, fitting, comfort, or safety.
Custom and Configured Solutions
Some solutions require measurement, configuration, fabrication, installation, fitting, and follow-up adjustment. Final fitting and adjustment may be required after delivery or setup.
Payments and Deposits
Advance or deposit payments may be used to begin procurement, customization, or manufacturing. Work may begin only after confirmation of the required advance or agreed payment stage.
Communication
SafetyAid & Co. may communicate through WhatsApp, phone call, email, or in-person coordination where appropriate. Customer data may be shared through WhatsApp for assessment communication when the customer chooses that channel.
Limitation
SafetyAid & Co. aims to guide safe and suitable selection, but no product should be used in a way that exceeds its intended purpose or without proper fitting, supervision, or assessment where required.
International and export requests
International quotations, shipping, duties, documentation, warranty handling, returns, replacement parts, and remote setup arrangements are confirmed separately in writing for each destination and configuration. Pakistan policies do not automatically apply to export orders.